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Due to experiencing high volume of online orders on “Customer Appreciation Days”, Wheelhouse is implementing new policies for pick up and delivery on these days.
Online Order Pickups
Starting August 1st, the Wheelhouse staff will not be taking orders out to customer’s vehicles however curbside pickup will be available any other day. We are asking all customers who place an order online on the 1st and 15th to wait for a confirmation email before coming in to pick up.
Upon arrival, approach the courtyard area for online pick up. There will be a tall sign that will indicate where customers can line up in order to process payment and receive their order.
For customers who place their order on site with one of our budtenders, there will be a designated area named “walk ups” by the side gate. Please stay in the line taking into consideration the 6ft distance rule between each person and face masks/coverings are required.
No orders will be taken over the phone. However, if you have placed an order online and wish to add more items to your cart, please CALL US and AVOID placing another online order. We can only have one order per customer in our queue.
Deliveries during customer appreciation days will be scheduled for next day delivery. Customers will be able to place their order on the 1st and 15th but will not get it delivered until the following day and as early as 9am. The service fee of $10 will be waived and minimum order is $100 for delivery.
Our delivery service will be closed on the days after customer appreciation days for new orders.
Reopening the Showroom
Wheelhouse will be reopening its doors on September 2nd.
Customers that would like to come in the store will be required to wear a face mask/covering, no exceptions. The reception area will be limited to 10 people total, including Wheelhouse staff members. We will be actively following all the guidelines implemented by the CDC and the city of Port Hueneme regarding social distancing and COVID-19.
At the entrance door, a security guard will be checking your temperature and confirming that you are wearing a face mask before entry.
We will not be accepting parties of two or more persons.